Terms & conditions
TERMS & CONDITIONS
Please note:
When you are considering a purchase with Art deco Express or have purchased an item from us, it is inderstood that the terms and conditions have been read. Please read the following prior to making your purchase:
We appraise each item prior to listing it for sale. If the pictures on the website are not satisfactory, please contact us prior to making your purchase and we shall send detailed pictures of the item/s you are interested in.
We do our best to appraise each item for; condition; our estimate of the items age and value all prior to listing. Please take into consideration that the items we sell are old and were used, they can be anything up to 100 years old and sometimes older. Therefore, please be aware that these items will have a certain degree of wear and tear and older restoration in some cases commensurate with their age and function. The items on sale are not modern reproductions( unless stated as such), but old, vintage items.
SIZES: Are measured in centimetres/ inches and are approximate measurements. Actual measurements may differ slightly
RESERVING AN ITEM: We are happy to reserve an item for 24 hours. Also, when you choose to purchase an item, it will be reserved until payment has been received.
RETURNS: We make every effort to describe items to the best of our ability. We would encourage potential buyers to ask for more information prior to purchase so that they are able to make an informed decision.
We make every effort to describe items accurately. We do not accept returns unless there are clear errors in the descriptions. Sales are final and we do not sell items for “approval”. In the event of an item being returned for the above reason, the buyer is responsible for postage costs and must insure the item. Should the item arrive in a damaged state (i.e. not in the condition it was sold in), it is the buyer’s responsibility to claim with the postal service and we are not responsible for items damamged whilst they are in the postal/ courier system.
POST & PACKING: Postage for items is excluded from the item’s advertised price. Buyers will be given a total price including postage costs and postage options. We always endeavor to pack items to ensure a safe journey.
Please be aware that postage of “breakables” i.e.: ceramics and class and even spelter is not insurable on packages going outside the UK via standard delivery services. We always prefer to use a registered or signed-for service with insurance. We cannot be held responsible if items are not signed for or accepted buy the purchaser nor can we be held responsible for items being 'tampered with' or the removal of items from their packaging whilst in the postal system. Whilst we endeavour to pack items to the best of our ability, we stronlgy suggest that buyers' select the appropriate- rather than the cheapest- method of transporting goods ie: by specialist courier for larger items which need sensitive handling.
IMPORTANT NOTE: For UK buyers, we srtongly advise that large/delicate/fragile/valuable items are not dispatched via the postal network. We would always suggest that the buyer in the first instance chooses:A courier service - Arranges personal collection
Postal claims:Should a customer want to claim against a carrier, we are happy to assist. Please be aware that compensation is rarely awarded
ELECTRICAL ITEMS: We recommend that all electrical items purchased from our site are thoroughly checked by a qualified electrician prior to use. The electrical items we stock may contain old electrical fittings from Europe and /or the USA. Therefore we will sell the items without plugs. Please make sure electrical items are tested and meet your country's safety standards prior to use.
Important: Discounts/ making an offer: We understand that we live in a fragile economy and collectors do not have the level of income for expand their collections. However, we work on a small margin and our prices are competitive compared to similar Art Deco sellers. If buyers negotiate 'special prices' or make offfers, please be aware that sales are FINAL and delivery, acceptance of goods is the resonsiblilty of the buyer